Customer Testimonials

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DealerRater Jul 17, 2024

Mike Burch dealership was great. Also, Greg White, our sales person, was very attentive and responsive to all our question. He was very patient, not pushy or aggressive. Would definitely trade with Mike Burch again.

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DealerRater Jul 6, 2024

They exceeded my expectations and done more than I had asked of them. Their efficient.

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DealerRater Jul 6, 2024

From the minute I was there,I felt that it was the place Tobe. Everyone made you felt that regardless of your issues,that they were willing to work with you. They found the problem and corrected it even though it was a manufacturer issue. I thank them very much and they can always get my business.

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DealerRater Jun 30, 2024

Excellent service department and friendly folks. I would highly recommend them for all your vehicle needs. Michael Burch was excellent in the service department, and I finally met the owner of the dealership Mike Burch, Who is more than accommodating.

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DealerRater Jun 30, 2024

The dealership is courteous and knowledgeable when I ask questions. Micheal was very helpful and polite. He kept me up to date on my car repairs. They also had a loaner that I could use while my.car was being serviced.

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DealerRater Jun 30, 2024

Fast friendly service. Staff is always polite and helpful. They will even come to your residence and pick up your vehicle and bring it back when work is finished.

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DealerRater Jun 23, 2024

Greg was fantastic! He helped me so much with the process and was a fantastic guy! Appreciate everything from this dealership!

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DealerRater Jun 23, 2024

He handled everything with my purchase greatly! Helped me to get the truck early and is still helping me get the most out of my truck even after purchase was finalized!

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DealerRater Jun 19, 2024

Mike and his crew done me a good job.Serviced my truck with oil, filters and wiper blades and inspected everything under the hood right down to my tires. Thank You !!!!!!

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DealerRater Jun 18, 2024

Exceptional Service, courteous, efficient. work was done immediately and delivered back quickly! Clean, modern facility!

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DealerRater Jun 16, 2024

Mike Burch Ford is ALWAYS accommodating and very service friendly. From the minute you walk in to drop your vehicle, until you pick up your freshly washed truck, they are a top shelf outfit and the best dealership I’ve EVER dealt with in my 50 years of driving and servicing vehicles. I highly recommended Mike Burch Ford for all your car and truck vehicle purchases and service. You won’t be disappointed!

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DealerRater Jun 16, 2024

Great service, with wonderful staff. Fast and efficient work! We appreciate the Mike Burch team!

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DealerRater Jun 16, 2024

They were quick and had me out of there in no time! I would definitely recommend this dealership to others!

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DealerRater Jun 14, 2024

Good deal worked with us and got us approved and also made it easy and quick

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DealerRater Jun 9, 2024

Everything went grate. Was out very and the prices were very good. Willl be back soon

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DealerRater Jun 7, 2024

Very friendly Well versed in product and very accommodating Have been using this dealership for 6-8 years

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DealerRater Jun 7, 2024

Prompt and did what was agreed on including dollar amounts and I will continue to do business here thank

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DealerRater Jun 7, 2024

Well pleased with my purchase..Staff was friendly and professional.I had a good experiece

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DealerRater Jun 1, 2024

Everything went great and was very fast service.i would recommend using this dealer every time

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DealerRater May 31, 2024

Everything went really good was super fast and fixed right the first time every time I come

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DealerRater May 29, 2024

Very nice people. Take good care of their customers. Great service, not a long wait.

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DealerRater May 29, 2024

Very prompt and professional. The speed and accommodations were commendable. Would recommend "MIKe BURCH FORD".

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DealerRater May 25, 2024

Very prompt and courteous service .👍👍👍 would recommend to a best friend I am a person of very few words.

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DealerRater May 25, 2024

They were very friendly and professional. The price of my service and the speed was great! I’ll be back!

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DealerRater May 25, 2024

Very courteous kind people they were on time with my service on my truck very good

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DealerRater May 24, 2024

Very user friendly and professional Very comfortable waiting area and customer Accommodations along with parking area.0

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DealerRater May 24, 2024

Greg is very straight forward and easy to work with love my truck and grateful for the no pressure straight forward approach from Greg highly recommend

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DealerRater May 24, 2024

I have purchased 6 vehicles from Mike Burch Ford in less than four years both new and used. All my dealings with the sales and service departments have been stellar.

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DealerRater May 24, 2024

This dealership in Blachshear Georgia made an appointment for me and they serviced my truck and changed the cabin filter. They were fast and done a good job.

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DealerRater May 20, 2024

This was a fantastic purchase! A car we liked was available at a great price. I called and spoke to Greg, who was very nice. We live a couple hoymurs away and planned to go that afternoon. When we arrived, all the paperwork was ready, we just needed to test drive and make a final decision. Took less than an hour!!

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Google May 20, 2024

I have always received excellent service at Mike Burch.

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DealerRater May 19, 2024

they were quick and courteous. called as soon as they got done checkout was fast

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DealerRater May 18, 2024

They have great communication. Never have to wait long. I will continue to take my expedition for service there due to the above mentioned.

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DealerRater May 18, 2024

Kayla was very nice and helpful through everything that was required in the recall. Also everything was done in a great and timely manner. A great dealership and great service center

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DealerRater May 17, 2024

They are thorough and do what I ask and they complete the job in a timely fashion.

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DealerRater May 17, 2024

This dealership was super courteous from the phone call to the service desk while communicating with me about vehicle.

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DealerRater May 16, 2024

I have got cars from other dealerships, but this one is awesome! Everyone, from the salesman right down to the mechanics have a smile on their faces and kind words to say!

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Google May 14, 2024

Exceptional service from the phone call with the service department as I made an appointment for my vehicle's oil change and tire rotation. This impeccable service continued as I arrived and while for my vehicle.

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DealerRater May 12, 2024

Everyone was so welcoming and getting right to helping me with anything I needed The stay was very short and job well done thank you Ford

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Google May 11, 2024

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Google May 10, 2024

These folks in the service department are Awesome! The AC in my 2020 Ford Edge quit while visiting family in Folkston,GA. After making a few calls to other dealers to try and get it fixed before we would head home, Mike Burch's was the only one that could get it fixed the by the next day. Would recommend them highly. Very professional. Very good. Just plain awesome. Thank you to the service department!

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DealerRater May 10, 2024

I trust Mike Birch Ford to do all of the service work on our 2014 Ford Focus in a timely and professional manner.

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DealerRater May 9, 2024

Everything went well everything went well and and and and and and and and and and

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DealerRater May 8, 2024

Service was very efficient and Michael made it super easy to make an appointment, he also guided me on other services my car may need for my safety!

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DealerRater May 6, 2024

Wonderful and always accommodating and helpful. We especially appreciated Michael Anderson for coming and changing our flat tire at our home.

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DealerRater May 4, 2024

I have purchased 6 vehicles, both new and used from Mike Burch Ford in the last 3 years. I have been extremely satisfied with sales and service!

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DealerRater May 4, 2024

Staff was friendly and easy to deal with. There sales team was fair and very helpful.

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Google May 3, 2024

Truck buying was so easy good people to work with.

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Google May 3, 2024

Mike Burch and the sales personnel I worked with to make this purchase were very responsive to my requests and were customer focused during the entire process.

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DealerRater May 2, 2024

Mike Burch Ford Dealership has always treated me well as a customer- both before buying there and after. Most dealerships get a bad reputation for poor follow through or un necessary repairs. So far, Mike Burch Ford has always given me honest service.

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Google May 2, 2024

Great customer support and services, outstanding staff whom go way out of their was to help you.

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DealerRater May 2, 2024

Great and on time service. With a personal touch. Service was provided in a very professional manner.

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Google Apr 27, 2024

Shout out to Kayla Parnell in the Service Department! You made my experience great! Oil change and replacing plastic clips with screws, on my under the engine protection board. God Bless!

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DealerRater Apr 27, 2024

Your customer service is awesome. Prices were less than quoted, I ‘m not ever taking my F-150 to anyone else ever for repairs. Thanks guys great job!!!

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DealerRater Apr 27, 2024

I love blackshear ford, friendly respectful, good hospitality, awesome team great job on my car

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DealerRater Apr 26, 2024

Dealer was very responsive and customer oriented. Highly recommend for anyone looking for a vehicle.

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DealerRater Apr 26, 2024

Mike Burch Ford was very responsive and customer focused. They found exactly what I wanted.

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DealerRater Apr 26, 2024

Ford dear in Blackshear is kindly treat me with professional mener. I was satisfied with this dear and employee who work there

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DealerRater Apr 24, 2024

I am happy with the tires and service received 04/19/24. I will use them again.

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Google Apr 19, 2024

Easy, convenient and very reasonable for service

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DealerRater Apr 18, 2024

Couldn't have asked for a quicker or more pleasant experience. Best of all, no games. Straightforward and sincere folks.

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DealerRater Apr 17, 2024

Incredible sales team, all the way around. Each one is professional, knowledgable, honest, and helpful. Can't recommend enough! Chris and his team in the Parts Department got me some much-needed accessories for my ride and even helped me load everything I purchased into my vehicle.

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DealerRater Apr 17, 2024

Pleasant atmosphere and staff. My wait time wasn't bad at all. I was able to do some work while I waited.

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DealerRater Apr 13, 2024

I don’t remember who Kayla was. Sorry. But service was great. Took an hour to complete all I had done. Thanks

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DealerRater Apr 13, 2024

They are great friendly and nice good place to do business love them love them

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DealerRater Apr 12, 2024

It is very clean and everyone is so nice. It seems everyone is treated the same.

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DealerRater Apr 9, 2024

Great service and found an issue and fixed it, use them for all my vehicle services.

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DealerRater Apr 9, 2024

Best dealership with the highest integrity of any business we have ever dealt with in the past. The Burch family are first class all the way!

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DealerRater Apr 5, 2024

Excellent service and friendly courteous employees. Highly recommend. Serviced our Winnebago FUSE on Ford Teansit.

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Google Mar 27, 2024

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Google Mar 24, 2024

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DealerRater Mar 24, 2024

Service department was very friendly and helpful getting my clutch changed out on my car and getting me back on the road.

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Google Mar 21, 2024

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Google Mar 12, 2024

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Facebook Mar 2, 2024

I was in there a couple years ago. I was very disappointed. The service desk jockey didn't look or act like he was old enough to vote. He was terribly to unexperienced to be there. It was quite a long wait for just a service. They appear to have dramatically improved those issues. The gentleman I dealt with was from Iowa. He was very knowlegble and had behaved in a more proper manner.

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Google Feb 29, 2024

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DealerRater Feb 28, 2024

The dealership took top notch care of my vehicle. Chris is the most professional and understanding employee you have. He is an asset to your company and as long as the dealership and Chris are there together, I will continue to only use your business!

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Google Feb 24, 2024

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DealerRater Feb 16, 2024

Prompt, professional service! Technician & office staff very courteous! Will highly recommend service to others!

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Google Feb 13, 2024

Excellent customer service. Front desk folks are very polite and professional.

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DealerRater Feb 11, 2024

Service was good but my car was left dirty inside on the passenger side which was clean prior to service. This is not the first time this has occurred.

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DealerRater Feb 11, 2024

Excellent service and on time He took our truck in right away and was very professional

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DealerRater Feb 10, 2024

Michael Burch Jr always answers my calls and text after hours and goes out of the way to take care of company vehicle issues or services!

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Google Feb 10, 2024

Great deal, great experience, great customer service. Even went above and beyond to deliver the vehicle. We'll be buying vehicles here for years to come. Highly recommend!!

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DealerRater Feb 9, 2024

Dealing with this dealership has always been a pleasure. They are polite and understand people's time. I have bought many vehicles from them and it's always top knotch

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Google Feb 9, 2024

Service writer very friendly and helpful.

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DealerRater Feb 8, 2024

Great staff & great service. They went above and beyond to make me feel good. Thank you guys

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DealerRater Feb 5, 2024

Everything went great They got me in and out in under a hour Will be back soon

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Facebook Feb 3, 2024

Fast and friendly service! The service department is by far one of the best that I've been to.

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DealerRater Feb 3, 2024

I never worked with Joey but Bart was great. Would buy from you folks again.

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Google Jan 29, 2024

I have been dealing with Mike Burch ford for a few years now and they seem to improve year after year. It’s a great dealership nestled in Blackshear Ga. It is worth the time to go by or call and speak to some of the amazing staff. Dealing with the guys and gals at Mike Burch Ford is a true asset to Ford motor company. Keep up the great work ya’ll.

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DealerRater Jan 28, 2024

Always dependable and wonderful people to work with It's a pleasure having my service done at Mike Burch Ford

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Google Jan 27, 2024

Great people, great service,

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Google Jan 23, 2024

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DealerRater Jan 19, 2024

Nice staff. Appointment was on time. Would recommend to anyone will help when need it

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DealerRater Jan 18, 2024

Provides timely maintenance like oil changes and tire rotation with easy to get appointments. I like the works specials.

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DealerRater Jan 18, 2024

Quick, easy process. Even delivered the car to me at a time convenient for me.

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DealerRater Jan 17, 2024

He was very helpful and kept me updated with everything because camera was in back stock he’s very professional!!!!

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DealerRater Jan 17, 2024

Very good dealership. Thought changing oil running into about 2 hours was long and wasn’t prepared to be there that long. Would have brought a book. They are very friendly.

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DealerRater Jan 17, 2024

Clean,friendly, and very helpful. Will be coming back if I need any work done on my ford

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