Customer Testimonials
Kevin Rodriguez is one of the best people I’ve encountered from here! Definitely will be back just for Kevin and his customer service
I brought my vehicle to Mike Burch Ford for an oil change and Kevin Rodrigues in the service department was extremely helpful in getting my vehicle taken care of in a timely manner. I would highly recommend using this business for your vehicles service needs.
Shelby was real nice and helpful with the purchase of my vehicle when it’s time for another one I will be going back
Great experience! Kevin Rodriguez made drop off and pickup for my oil change easy and quick. Friendly, helpful, and made the whole process simple. I’ll definitely be back.
I was impressed. It was my first experience with the dealership. They were very professional and personable.
Great service and super friendly staff! My only complaint is that it took several hours longer than expected for an oil change.
5 The service was very good and communication with me was good. Overall I had a good experience at Mike Burch Ford.
They always go above and beyond taking care of me and our vehicles They are top notch
I've always had a very positive experience with Mike Burch Ford. They are the only dealership that I will do business with.
Great service, easy to schedule service, great people. Pick up and delivery makes things easy.
I use them for my oil changes, as they use to be the cheapest place to get it done. Not anymore, they have raised their prices twice in the last six months without notice. In both cases I wasn't made aware of the change until after service was completed.
Great to work with! They were able to get a vehicle ready to go and on the road quickly!
Excellent service, great trade numbers , well pleased Would highly recommend Mike Burch Ford for purchase or service work
They were very professional and friendly. They made my car buying experience efficient and worked hard to get me the best financing.
Service as a whole is very efficient, from making the appointment to the actual service. Always courageous
I will never go anywhere else again. I will never go anywhere else again. Mike Burch Ford is the best.
Informative professional 10/10 I would recommend this dealership and service department to anyone! Hands down best customer experience
100% the best car buying experience I’ve ever had! Greg was fantastic and made this experience quick and painless!
Greg was an absolute pleasure to work with. He made the whole buying process straightforward and easy!
Great service and very efficient with time. I waited at the dealership and was greeted by the service manager and multiple sales people. It was a great experience and I highly recommend.
The work in my vehicle was done in a was quick manner. Emma informed me of what they found and wanted to know if I wanted to proceed. The service was quick and professional. I have zero complaints.
Always friendly, helpful and get work done in a timely manner. Comfortable waiting area Easy to schedule service, staff always accommodating
Good as usual Always prompt , explain everything, pleasant waiting room, clean bathrooms, coffee. I will return!
Staff was very friendly and helpful. Was in and out in 30 minutes. I will do all my oil changes there from now on.
Technician was very knowledgeable and helpful. Service time was efficient. Customer service was excellent. I was totally satisfied
Everyone was very friendly. We think they did a very thorough job in checking the car.
Great job and a great experience I would buy a truck from them Great people
Greg was straight forward and made the process simple and straightforward. Was in and out in no time.
It was an easy experience. Everything went as described and the work was completed in the timeframe established.
Was on time and decently priced Was on time fast service and prices were reasonable fast and friendly service
Came in for service everyone was helpful and on time. Got in got out quickly. Tech man was great.
I had a full transmission replacement done. The job was done in a timely manor and everything is in perfect working order. There were a couple minor hiccups with a worker. However they were addressed and handled immediately. Communication with the service manager Chris was on par! ⭐️ Any concerns and questions I had were immediately returned and answered. I am not knowledgable on all mechanical things and he was very kind to take time explain in detail on the things I was confused or had questions about. I would highly reccomend seeing them and I personally would take my vehicle ... Read More DealerRater - Jul 13, 2026
Mike Burch dealership was easy to work with and Greg White did a great job!
Brought truck in to get checked you guys have had it for over two weeks
Easy in and out, fairly quick. Unable to get in till the next day but was a convenient time for me.
They always look out for their customers and I am an example. They have continued to solve any issues that have occurred.
Great experience as always with harl and the new service manager is even better No
I love Mike Burch I had a great experience and had no issues. Best place ever
Very fast service vehicle was picked up and loaner dropped at the time scheduled. Service was efficient and staff was friendly and helpful
Clean.people very friendly and cordialy.service was on time. And correct. You notice not saying anything about money.
Waited 4 hours for just a normal service was on time for appointment Not good to me
Scheduled oil change and warranty work, truck picked up and returned home same day. Tire rotation and balance resulted in much improved driving.
I received excellent and speedy service. Purchasing my truck was a breeze with these 3 guys
No pressure sales Sales woman was knowledgeable and got us what we wanted to pay for the truck we purchased.
I had 2 vehicles I wanted to look at. Was met in the lot and he immediately got the keys and asked if I had any questions? I looked At both and decided on driving the 24 Nissan. He explained everything about the vehicle. We went back did the paperwork. In out in a little over an hour. Wife loves the car!!
Quick, seamless process. Professional, laid back, down to earth people. Great deal and good warranty options.
Excellent service very knowledgeable service writer and extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing
Very friendly staff. Overall good experience. They picked up my car from my office & took it to be fixed. Then brought it back in the day. Overall great experience.
Quick responses, straightforward during the negotiation. Affordable to get car delivered to Atlanta. I preferred to comms via text and Greg made that very seamless!
It was great and friendly and explanatory Very informative and timely and kept me updated on what was going on
Harl a five and always a great experience from mike Burch team Mike Burch entire team are extremely talented
"Greg and the team at Mike Burch Ford were great to work with. They made the entire process smooth, straightforward, and stress-free. This was by far the easiest vehicle-buying experience I've had, and I truly appreciate their professionalism and excellent customer service. I would highly recommend them to anyone looking for a new vehicle."
Felicia was the best, most compassionate, kind, patient attendant, I have ever dealt with at any dealership service department!
Did an amazing job working with me to get me what I wanted and needed, would highly recommend him, and this dealership.
They are well informed and kept me in the loop for the entire process. This time the price turned out to be less than I expected.
She was very helpful, friendly, and offered efficient fast service .one two three four five
I have been using them for over a decade and I don't plan on going anywhere else. Felicia is awesome
Greg did a great job and was easy to get along with. Would not hesitate to send a friend to him.
Awesome, will be back For my next oil change and whatever else my car needs, thank you
All paperwork regarding vehicle registration submitted was unacceptable and rejected including tag transfers mileage verification and vin documentation. Only 1 key fob was supplied and no code for the keyless entry. I was told to go to a dealership and have them retrieve the code. That dealership told me if I had both fobs the vehicle would show me the code. I had to pay over 400$ for a new fob and code to the truck I thought I bought this from a dealership I guess I was mistaken
Felicia was extremely helpful, kind, and knowledgeable! The waiting room is nice and inviting as well.
Very simple and convenient Easy to talk with and very responsive, courtesy and professional Timely
Recall and service was very fast and great people They also provided we with a ride during the work being performed
Greg was easy to work with and was helpful and explained all the processes well and worked with me from start to end. Highly recommended
Everyone was very helpful and friendly! I obtained the service I needed including an oil change and having a sensor replaced. I appreciate the care and service rendered. Thank you Dr. Kim B Hood
The service was great, everybody was very polite, took care of what was needed definitely recommend.
My service was so easy to set up! When they changed it from me taking it to coming to me made it my day!
Called and made appointment for my recall it was no problem got there. They took it right in. I was about 30 minutes early. They took it right in. Had it done within one hour.
Service was great, Felicia let me know about my points that was left on my Ford and how many oil change I have left on my Ford credit. Everything went smoothly I'm very happy with the service at Mike Burch dealership. Thank you!!
Great service from Shelby and smooth transaction No hassles and quick turn around allowed me to get back on the road home. Vehicle was great too.
Very good. All the people in the dealership were very nice,kind and helpful. I would buy from this dealership again. I have also told family and friends about them.
This business has very good people working there. I enjoyed talking to the workers about what is wrong with my car and how they are going to fix it.
They're very convenient and I love doing business with them. I'm happy with their service.
Very good Everyone in friendly. It is very clean The work is explained I recommend Mike Burch Ford
MBF is the best place to get anything done to your vehicle. I would recommend to anyone that’s in need!
Good job, but backed into the light pole with my truck. Got parts ordered though.
They not only handle my recall, but saw another one and had the parts for it so they did them both.
Mr Burch made my purchase quick and easy . Delivered the truck to my house 4 hours away !
They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks.
Wonderful. Making the appointment was easy. And was in and out in about an hour. All the service department staff is professional and friendly
Awesome My experience is awesome and the staff at Mike Burch is professional, personable, friendly and supportive.
Honest, fair, great trade value and great car prices. No haggling. I accepted their first offer
Professional Courtesy Cost Value exceptional Will come back again One Two Three Four Five Six
I appreciate their prompt service! I no longer have to leave my job or take an entire day from work in order to have maintenance work done on my car.
Chris Jarrell service manager was a smart move He has made a big difference in a short amount of time
Efficient. Listened to the problem. Aimed to please. Didn't have to wait. Got a technician on the job. Explained the process very thoroughly.
Greg was very nice and he was very easy to work with. No high pressure salesman, he answer all my questions and made the purchasing process real easy.
Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well.
Shelby was a great sales lady to work with, she understood our wants and needs. Very respectful and made the buying process easy.
Felicia was very helpful and spot on with the estimated time it would take to service my truck. All team members were kind and courteous Dad's truck is next????
They took the time to check the warranty! That saves us quite a bit of money.
Excellent job with great customer service. Always a great job. Very clean facility with great waiting area.
The staff was friendly and professional. I felt comfortable during the entire buying process. I will definitely recommend Mike Burch Ford to my friends and family.
I’ve always liked Mike Burch Ford for my service and now I love the valet service
Everything was great best car buying experience ever Cole West was the best salesman two thumbs up
Very Professional and very good customer service. Work was done on time and very little time in the waiting area.
Good genuine people easy to deal with Greg done an awesome job I was satisfied
Excellent service and communication Excellent service from the technician I look forward to using this service again
I told Harl he was awesome!!! He made it super easy to deal with from start to finish!
It was a quick in and out experience, good price, easy communication. Stop the search
