Customer Testimonials
I received excellent and speedy service. Purchasing my truck was a breeze with these 3 guys
No pressure sales Sales woman was knowledgeable and got us what we wanted to pay for the truck we purchased.
I had 2 vehicles I wanted to look at. Was met in the lot and he immediately got the keys and asked if I had any questions? I looked At both and decided on driving the 24 Nissan. He explained everything about the vehicle. We went back did the paperwork. In out in a little over an hour. Wife loves the car!!
I had a good experience. Was the fastest I have ever got in and out of any dealership. Which was important for me.
Quick, seamless process. Professional, laid back, down to earth people. Great deal and good warranty options.
Excellent service very knowledgeable service writer and extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing
Very friendly staff. Overall good experience. They picked up my car from my office & took it to be fixed. Then brought it back in the day. Overall great experience.
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Quick responses, straightforward during the negotiation. Affordable to get car delivered to Atlanta. I preferred to comms via text and Greg made that very seamless!
It was great and friendly and explanatory Very informative and timely and kept me updated on what was going on
Harl a five and always a great experience from mike Burch team Mike Burch entire team are extremely talented
"Greg and the team at Mike Burch Ford were great to work with. They made the entire process smooth, straightforward, and stress-free. This was by far the easiest vehicle-buying experience I've had, and I truly appreciate their professionalism and excellent customer service. I would highly recommend them to anyone looking for a new vehicle."
Felicia was the best, most compassionate, kind, patient attendant, I have ever dealt with at any dealership service department!
Did an amazing job working with me to get me what I wanted and needed, would highly recommend him, and this dealership.
They are well informed and kept me in the loop for the entire process. This time the price turned out to be less than I expected.
She was very helpful, friendly, and offered efficient fast service .one two three four five
I have been using them for over a decade and I don't plan on going anywhere else. Felicia is awesome
Greg did a great job and was easy to get along with. Would not hesitate to send a friend to him.
Awesome, will be back For my next oil change and whatever else my car needs, thank you
Very fast and low pressure Took time to explain the vehicle and the financial details
All paperwork regarding vehicle registration submitted was unacceptable and rejected including tag transfers mileage verification and vin documentation. Only 1 key fob was supplied and no code for the keyless entry. I was told to go to a dealership and have them retrieve the code. That dealership told me if I had both fobs the vehicle would show me the code. I had to pay over 400$ for a new fob and code to the truck I thought I bought this from a dealership I guess I was mistaken
Felicia was extremely helpful, kind, and knowledgeable! The waiting room is nice and inviting as well.
Very simple and convenient Easy to talk with and very responsive, courtesy and professional Timely
Recall and service was very fast and great people They also provided we with a ride during the work being performed
Greg was easy to work with and was helpful and explained all the processes well and worked with me from start to end. Highly recommended
Everyone was very helpful and friendly! I obtained the service I needed including an oil change and having a sensor replaced. I appreciate the care and service rendered. Thank you Dr. Kim B Hood
The service was great, everybody was very polite, took care of what was needed definitely recommend.
My service was so easy to set up! When they changed it from me taking it to coming to me made it my day!
Called and made appointment for my recall it was no problem got there. They took it right in. I was about 30 minutes early. They took it right in. Had it done within one hour.
Service was great, Felicia let me know about my points that was left on my Ford and how many oil change I have left on my Ford credit. Everything went smoothly I'm very happy with the service at Mike Burch dealership. Thank you!!
Great service from Shelby and smooth transaction No hassles and quick turn around allowed me to get back on the road home. Vehicle was great too.
They were great
Very good. All the people in the dealership were very nice,kind and helpful. I would buy from this dealership again. I have also told family and friends about them.
This business has very good people working there. I enjoyed talking to the workers about what is wrong with my car and how they are going to fix it.
They're very convenient and I love doing business with them. I'm happy with their service.
Very good Everyone in friendly. It is very clean The work is explained I recommend Mike Burch Ford
MBF is the best place to get anything done to your vehicle. I would recommend to anyone that’s in need!
Good job, but backed into the light pole with my truck. Got parts ordered though.
They not only handle my recall, but saw another one and had the parts for it so they did them both.
Mr Burch made my purchase quick and easy . Delivered the truck to my house 4 hours away !
They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks.
Wonderful. Making the appointment was easy. And was in and out in about an hour. All the service department staff is professional and friendly
Mobile service is excellent.
Awesome My experience is awesome and the staff at Mike Burch is professional, personable, friendly and supportive.
Honest, fair, great trade value and great car prices. No haggling. I accepted their first offer
Professional Courtesy Cost Value exceptional Will come back again One Two Three Four Five Six
I appreciate their prompt service! I no longer have to leave my job or take an entire day from work in order to have maintenance work done on my car.
Chris Jarrell service manager was a smart move He has made a big difference in a short amount of time
I went in looking to purchase Ford paint for my ol' car. Eric in the parts & service was so helpful; I enjoyed talking with him. He gave me information and a direction to acquire the paint!! Thank you so much!
Efficient. Listened to the problem. Aimed to please. Didn't have to wait. Got a technician on the job. Explained the process very thoroughly.
I was very surprised and happy to hear that your service technician was able to repair my vehicle and apply the warranty
Greg was very nice and he was very easy to work with. No high pressure salesman, he answer all my questions and made the purchasing process real easy.
Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well.
Shelby was a great sales lady to work with, she understood our wants and needs. Very respectful and made the buying process easy.
This service shop is the best because they do service right
Felicia was very helpful and spot on with the estimated time it would take to service my truck. All team members were kind and courteous Dad's truck is next????
They took the time to check the warranty! That saves us quite a bit of money.
Excellent job with great customer service. Always a great job. Very clean facility with great waiting area.
The staff was friendly and professional. I felt comfortable during the entire buying process. I will definitely recommend Mike Burch Ford to my friends and family.
I’ve always liked Mike Burch Ford for my service and now I love the valet service
Everything was great best car buying experience ever Cole West was the best salesman two thumbs up
Very Professional and very good customer service. Work was done on time and very little time in the waiting area.
Good genuine people easy to deal with Greg done an awesome job I was satisfied
Excellent service and communication Excellent service from the technician I look forward to using this service again
I told Harl he was awesome!!! He made it super easy to deal with from start to finish!
It was a quick in and out experience, good price, easy communication. Stop the search
Harl is the best. I only come I. When he is working. Amazing dealership with amazing customer service.
Always a pleasure. The best service. The best folks. Michael Burch always goes above and beyond to make sure we are taken care of.
They were all very helpful and did the work in a very timely manner. I couldn't ask for any more.
They were very good on all points. Could not ask for any better. A very good experience.
The service dept exceeds expectations Chris,Chris,Emma Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !!
They are great! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone!
Always excellent service and great customer care! I would highly recommend Mike Burch service team to anyone!
I feel like I got the best deal on a vehicle that I've ever had on the front side and back side of the deal. I was actually impressed by how much better of an experience this was compared to other dealers I've bought from before
Had appointment for recall and service and all was great, seemed like a long wait but not complaining
Friendly and respectful Got my repairs done in a timely and professional manner. Very pleased with the work.
Efficient, polite, honest Worked quickly but not rushed. Friendly staff, clean environment, and fair prices
Always a great experience at Mike Burch. Very convenient and great communication from the dealer
Always a great experience at Mike Burch. Very convenient and great communication from the dealer
Very friendly people Very friendly people and very good service Very friendly people and very good customer service and Harl was awesome
I've always had very positive encounters with the Mike Burch team! If I buy any new vehicle, it will be from them. Thank you for making all my interactions boring and worry free!
Very good Timely. Truck fixed excellent job. Manager knowledgeable Responsive, good very nice would use again
I am from SC but since I was coming to visit my son and heard nothing but good things from the dealership I waited to have my service done here. Want an amazing experience. Since I'm here often I will continue to have my work done here if possible. A+ rating
They were friendly and thoughtful of my time. When the part didn't work out at first, Felicia was very apologetic. She ordered the correct part right away and the next day, the mobile unit came to my house and did the repair quickly and he also was very polite and thoughtful.
I am thinking your department couldn't fix a sandwich It would be great if my vehicle was repaired correctly and in a timely order
Excellent customer service They went out of their way to get my vehicle in and complete the recall.
Great work and great customer service
They did a great job and got everything fixed in a timely manner Great mechanics
I'm in the industry and everything went really great Sales person Greg was excellent, explained everything and nothing was left out
Harl need a raise. I have never been to a dealership in my entire life that provides the customer service that Harl provides. If he's not working call back when he's there. Harl is the best!
Hands down one of the best experiences in car buying we have ever had. The atmosphere was friendly clean. Everyone who saw us greeted us some even held a polite, friendly conversation, and Greg is one of the top-tier salesman I have ever had the pleasure of meeting.
Great service from harl and the whole service department from the start my whole truck process
Always friendly Asks about needs and problems Explains the work done Always treated with respect
